Frequently Asked Questions
What items are needed for a Funeral/Memorial Program?
A program consist of:
(1) Cover Page information - name of Deceased, Date, Time and location of Service
(2) Obituary section (Life Summary of the deceased)
(3) Order of Service
(4) Poems, Favorite Scriptures, etc.; Pallbearers, Flower Bearers, Interment
What if I have designed my own program, will you print it?
Yes, please fill out the information on the "About Us" page. A team member will call you back.
How do you know which photo to used for the Cover Page?
When you upload your photo(s) at checkout, please name the cover photo as such.
What format / resolution are required for pictures?
A 300 dpi resolution is the recommended size; File type is .JPG or .PNG
What time do I need to submit my order?
It's best to submit ALL information at least two days before the date of service so that you can have sufficient time to proof/approve the program.
Do you accept document that we may need for your company to typeset?
Yes, however we charge a typesetting fee of $35 per page. Due to the nature and the urgency at hand for you to receive your order in a timely manner, we highly recommend that you upload the documents in a digital format (Word Document, etc).
What time frame can I expect to have the proof after submitting my order?
You should have a proof within two hours after submission. Also a contact Phone number is needed, in case we questions and/or concerns.
How long do I have to proof the program?
The proof is needed by 12:00 Noon (EST) for next day service.
How many photos am I allowed to upload for my project?
We allow a maximum of twelve photos. Additional photos will incur a $10 fee per photo (which will be billed and paid before the completion of the order).
If I create my own photo collage, will I be charged if I exceed the twelve photos limit?
You will not be charged an additional fee for the collage. It is considered as one single photo.
What are the maximum size limitations for the photo collages?
a)Photo Collage size for an (8.5 X 11) four page program is (4.5”W x 7.5”H)
b)Photo Collage size for an (11” X 17”) four page program is (7.5”W X 10”H)
c)Photo Collage size for an (8.5” x 14”) six panel program is (3.5”W X 7.5”H)
d)Photo Collage size for an (11” X 17”) six panel program is (4.5”W X 10”H)
What are the sizes of the Programs / Cards?
There are three sizes that we use primarily for Programs. They are as follow:
(a) Size = 11" X 17" (Tabloid) our most popular
(b) Size = 8.5" X 14" (Legal)
(c) Size = 8.5" X 11" (Letter)
What shipping method do you used?
Our primary (preferred) shipping is UPS. We also use USPS for items that are not urgent.
How long does it take to receive my order?
Orders approved before 12:00 EST will ship the same day. You will have different shipment option as early as next day service upon checkout.
Should you have any questions, please contact us toll free (800) 763-6964 or via our Live Chat.
all designs are customizable : add, remove, replace all text and photos with your own
Lightning fast turnaround
Most orders print and ship on the date you order. Have your prints as soon as tomorrow with express shipping.
Let Us Do The Printing For You
We’ll print and ship to you in 24 hours.
Customize yourself online or email us your text and photos and we’ll customize for you.
Many options to choose from
Single page, 4 panel & 8 panel folded programs. 8.5”x11” or 11”17”, matte or gloss. We also offer memorial cards, bookmarks, thank you cards, guest books and more.
“I opened the package this morning and everything is perfect! Thanks again.”
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